Privacy Policy

What we do with your information, in plain words.

You give us a phone number so that we can send you a quote. That is all we want it for. This page sets out exactly what we collect, why, and what we will never do with it.

01Who we are

Konkan Central Car Rental Service is a family-run chauffeur-driven car rental business with its registered office at Vasant Oasis, Andheri East, Mumbai 400059, Maharashtra, India. GSTIN 27BECPR0166P1Z1.

We can be reached on +91 88283 99657 or at konkancentral@gmail.com. The proprietors handle enquiries personally.

02What information we collect

Information you give us. When you use the enquiry form, WhatsApp or the telephone, we receive your name, phone number and, optionally, your email address, along with whatever trip details you choose to share — dates, pickup and drop locations, passenger numbers and vehicle preference.

Information collected automatically. Like most websites, ours records standard technical information: pages viewed, approximate city, device and browser type, how you arrived and how you move through the site. We use Microsoft Clarity for this, which also captures anonymised session replays and heatmaps so we can see where the website confuses people and fix it.

Advertising measurement. We use Google Ads conversion tracking to understand which advertisements produce genuine enquiries. It records that an action happened — a WhatsApp click, a call button tap, a form submission — not the content of your conversation with us.

We do not collect payment card details through this website. We will never ask you for a banking password or an OTP.

03Why we use it

To prepare and send you a quotation, and to arrange your booking.

To contact you about your enquiry by WhatsApp, telephone or email.

To raise GST invoices and keep the accounting records the law requires.

To measure which advertisements work, so we do not waste money on those that do not.

To improve the website itself. If visitors repeatedly struggle with something, we want to know.

04Who we share it with

We do not sell your information to anyone, ever.

Your details are shared with the chauffeur assigned to your booking, only so far as the journey requires — typically your name, phone number and pickup location.

Where a booking is fulfilled using a partner vehicle from our network, the necessary details are shared with that operator for the same purpose and nothing more.

Anonymised technical data is processed by Google and Microsoft as described above.

We disclose information to authorities only where the law requires it.

05How long we keep it

Enquiries that do not become bookings are kept for up to one year, in case you come back to us.

Completed booking records and invoices are retained for eight years, as required under Indian tax law.

Website analytics data is retained for the standard periods set by Google and Microsoft.

06Cookies and similar technology

This website uses cookies and similar identifiers for two purposes only: measuring advertising performance (Google Ads) and understanding site usage (Microsoft Clarity). We do not use cookies to follow you around the internet with advertisements.

You can block or delete cookies in your browser at any time. The website will keep working normally; only our measurement becomes less accurate.

07Your choices

You may ask what information we hold about you, ask us to correct it, or ask us to delete it. Write to konkancentral@gmail.com or message +91 88283 99657 and we will respond.

You may ask us to stop contacting you at any time, and we will stop.

If you would rather not be recorded by website analytics, most browsers offer a private or incognito mode, and extensions exist that block such scripts.

08Security

The website is served over an encrypted HTTPS connection. Enquiry submissions are transmitted securely and stored with our website host.

Access to booking records is limited to the family members who run the business. That said, no transmission over the internet is completely secure, and we cannot promise absolute security.

09Children

This website is not directed at children and we do not knowingly collect information from anyone under 18. Children travel with us often as passengers — the booking is always made by an adult.

10Changes to this policy

If we change how we handle information, we will update this page. The date at the foot of the page shows when it was last revised.

11Governing law

This policy is governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

Any question about your information?

Ask the proprietor directly. No forms, no ticket numbers.

Ask on WhatsApp

Konkan Central Car Rental Service · Vasant Oasis, Andheri East, Mumbai · +91 88283 99657 · Last updated 20 August 2026

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